Frequently Asked Questions

Everything you need to know about your Alpinestars order and gear.

How do I determine the correct size for my riding gear?

We provide a comprehensive size chart on every product page. We recommend measuring your chest, waist, and inseam while wearing your usual base layers to ensure the most accurate fit for jackets, pants, and suits.

What is your return policy for technical apparel?

You can return any unused item in its original packaging with tags attached within 30 days of purchase. Please note that for safety reasons, helmets and opened protective armor must be in pristine condition to qualify for a refund.

Do you offer international shipping?

Yes, we ship Alpinestars premium gear to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.

How should I clean and maintain my leather gear?

To preserve the longevity of your leather, wipe it down with a damp cloth after use and apply a specialized leather conditioner periodically. Avoid machine washing or direct heat sources, as these can damage the protective fibers.

Are your products covered by a warranty?

All Alpinestars products are covered by a limited 1-year warranty against manufacturing defects in materials and workmanship. This does not cover damage caused by normal wear and tear, accidents, or improper use.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure and seamless checkout experience.